Since 1997, over 14,500 dentists and their teams have taken part in this unique two day programme which ultimately helps Dentists, Orthodontists, Treatment Co-ordinators and their teams create more opportunities within their dental practices, improve their uptake of treatment plans, achieve the prices their services deserve and deal confidently with patient objections. All this will ultimately improve the bottom line results. It is probably the most sought after programme in UK Dentistry.
Discover the six biggest communication mistakes made by dentists
What is the ideal profile of someone who is successful in dental sales?
Learn how to operate outside the comfort zone and develop extra self-belief and confidence
Develop a more positive attitude of success and achievement
Set course goals
Develop the skills to build relationships with potential clients
Develop the techniques to build credibility quickly
Develop the skills to lower client resistance/nervousness and win them over to our way of thinking
Build rapport with patients of all different personality styles
Get patients to like you instantly and stand out from the competition
Understand the importance of preparation
Ask the right questions to create opportunities
To understand the vital role effective questions play in selling our services/products
Learn how to lead your client through a comfortable, natural series of questions designed to get the information you need
Develop the skills so that that the client buys into our services and sees the need to take urgent action
Become a much more effective listener
Develop Ashleys unique four step questioning approach to a perfect consultation
Discover the six emotional reasons to understand the patients decision making process
Communicate in the language that excites your patients
Develop unique solutions to patients needs and buying criteria
Become creative when presenting our solutions to our clients
Become a more persuasive and powerful communicator in all situations.
Learn how to use evidence to back up what we say
Discover the language to excite and influence your patient
Communicate clearly and concisely, eliminate waffle and technical jargon
Communicate your fees with self–confidence and achieve the income your services deserve
Understand that patients don’t buy on price
Understand what is important to patients when they make decisions
Know your numbers
Communicate value when presenting your fees and eliminate price objections
Become more confident when discussing fees and never reduce the price in your head again
Develop 12 strategies that will make you feel more comfortable talking money and achieve the prices your services deserve
Learn how to charge more than your competitors and still hear a YES
Gaining Commitment in a Ethical Way
Learn how to gain patient commitment to your treatment with ease
Develop a process where patient buys into your services
Overcoming all your patients objections
Identify hidden objections
Use "cushions" to help resolve objections and avoid conflict
Learn the skills to effectively resolve objections and create win win
Think on your feet and demonstrate self-esteem and confidence
Develop a five step approach to overcome all your patients objections
Follow up/ World Class Customer Service
Learn how to follow up effectively
Stand out from the competition
Learn how to ask for referrals and build a pipeline of new clients to your door.
Provide a World Class experience for your patients
Create a seamless patient journey so that the baton never gets dropped.
Ring fencing your patients and increasing your assets
If after taking one of our courses you feel that you have not developed new skills, and attitudes that will make a real difference to you and your team’s performance, then I will refund the cost of the course no quibble.
This was one of the best courses I have ever attended. It completely changed my professional life and gave me the tools to communicate better with my patients. Since the course my private income has increased over 90%, but even more amazing, my patients have had treatments with the latest technologies and materials because I can now help them understand better the benefits of these treatments. Sign up for it immediately!
Your course is really inspirational and energising: I have felt really motivated and focused since back in surgery and I have immediately experienced an increase in my private income. I am really committed to following your methods and your advice, I have found them absolutely life-changing. Thanks to your books and your course I have discovered how full of prejudices I am ( above all, that one toward money) and how bad my listening can be
Thank you for the webinar last night. Just thought I'd share something quite amazing with you; I've just "closed" £2k of anterior crowns on a patient. I hardly ever manage to secure treatment plans like that, all from the methods you mentioned in your webinar. Mostly from asking questions and from trying to describe solutions in a more exciting way using the patient's language, and then asking her to book in today rather than advising her to "have a think about it"
Essential changes like don't bring up the plan on the phone, photo book, video reviews and hand out some business cards together with asking for referrals alone has made your visit more than worth while. I genuinely feel you have given me a blueprint to up our customer service to the next level. I can't wait for your next visit
Ashley Latter Starter budle pack... a great place to start!