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Course Testimonials

  • Georgia Karargyri

    This was one of the best courses I have ever attended. It completely changed my professional life and gave me the tools to communicate better with my patients. Since the course my private income has increased over 90%, but even more amazing, my patients have had treatments with the latest technologies and materials because I can now help them understand better the benefits of these treatments. Sign up for it immediately!

  • Roberta Rizzi

    Your course is really inspirational and energising: I have felt really motivated and focused since back in surgery and I have immediately experienced an increase in my private income. I am really committed to following your methods and your advice, I have found them absolutely life-changing. Thanks to your books and your course I have discovered how full of prejudices I am ( above all, that one toward money) and how bad my listening can be

  • Dr Andrew McSweeney

    Thank you for the webinar last night. Just thought I'd share something quite amazing with you; I've just "closed" £2k of anterior crowns on a patient. I hardly ever manage to secure treatment plans like that, all from the methods you mentioned in your webinar. Mostly from asking questions and from trying to describe solutions in a more exciting way using the patient's language, and then asking her to book in today rather than advising her to "have a think about it"

  • Dr Ravi Solanki

    We are excited to continue to work with you as so far it has had the biggest impact on our business, we have already received a significant return back on our investment and staff morale

  • Dr Gerwyn Rolands

    Essential changes like don't bring up the plan on the phone, photo book, video reviews and hand out some business cards together with asking for referrals alone has made your visit more than worth while.
    I genuinely feel you have given me a blueprint to up our customer service to the next level. I can't wait for your next visit

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The difference between excellence and mediocrity

Comments » « Go Back

Posted on: 13-Oct-2015

Throughout my 24 years as a Business Coach, I have spent hundreds of hours working, socializing, and interviewing very successful people. They have many traits. They are persistent, if you knock them down, they bounce back, smile and start all over again. They take responsibility for their own lives and for their own results. If things don't go quite as well as they would like, they don't blame other people, or circumstances for their results. They never make excuses.

In addition to the above traits, they are always challenging themselves; they are always looking to expand their comfort zones. They take on extra challenges in their lives. My wife's cousin came to the UK from Sicily, a year ago, not being able to speak English. During the last 12 months, he has learnt English, and now he has a job as an Architect in London. He will be successful in his life, of that I am sure. 

Another major trait that they have is they are in the constant learning mode. There are two fundamental ways of reacting to tough business conditions, or a slump in the economy. One is to surrender, make excuses and carry on. The alternative is to acquire important know how to information, make changes, develop yourself and be a warrior. When faced with adversity, successful people re-double their efforts, they get help from their mentors, tutors, burn the midnight oil, they create, are persistent and demonstrate a pro-active nature


Successful people constantly search for new ideas, new techniques and of course attend lots of courses to learn and seek out new ideas.


Roger Bannister, when training for the impossible four minute mile said 'the man who can drive himself further once the effort gets painful is the man who will win'.  History is of course testament to the results of his efforts.


In life, you will always reap what you sow,  there are only two choices, you can decide on being excellent, or being mediocre.  It is a choice, only you can decide

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