This programme does exactly as it says on the tin. It helps reception staff or any members of the practice team who are involved in handling new and even existing enquiries to turn more of those enquiries into appointments and ultimately long-term patients.

Filter by location

Reception Programme – Manchester (June 2024)

Location: Manchester
Dates: 3rd June 2024
Time: 9.30am - 4.30pm
Price: £480 inc. VAT per person

Without doubt the Reception Team are the most important people within the dental practice. They are the first point of contact when a patient either telephones or visits your practice. Depending on how they deal with the patient, he or she will decide whether to visit your practice or to go elsewhere. They are the shop window to your practice and you get once chance to make a good impression.

This is more important than ever before as patients are shopping around for their treatment and practices are becoming less reliant on the National Health Service. If a patient stays with you for 10 years and they join a membership plan they could then be worth £5000 to you. If they are interested in cosmetic treatment then your treatment plans could potentially run into five figures. That’s what each telephone call to your practice is potentially worth.

Full Course Details Book Online Now!

Reception Programme – London (September 2024)

Location: London
Dates: 19th September 2024
Time: 9.30am - 4.30pm
Price: £480 inc. VAT per person

Without doubt the Reception Team are the most important people within the dental practice. They are the first point of contact when a patient either telephones or visits your practice. Depending on how they deal with the patient, he or she will decide whether to visit your practice or to go elsewhere. They are the shop window to your practice and you get once chance to make a good impression.

This is more important than ever before as patients are shopping around for their treatment and practices are becoming less reliant on the National Health Service. If a patient stays with you for 10 years and they join a membership plan they could then be worth £5000 to you. If they are interested in cosmetic treatment then your treatment plans could potentially run into five figures. That’s what each telephone call to your practice is potentially worth.

Full Course Details Book Online Now!