TREATMENT COORDINATOR

A Treatment Coordinator has one of the most productive roles within the practice. In addition to clinical knowledge, superb organizational, telephone and follow up skills, you must have a confident personality and be comfortable quoting complete treatment plan fees. You must have confidence in the dentists ability to accomplish the described results and be able to identify price objections and overcome them. Excellent communication skills, especially the skill of listening are key. With this skillset a treatment coordinator can take your practice from average to outstanding..

 

THE RIGHT COURSE FOR YOU

This two day Ethical Sales and Communications Programme will equip you with the necessary tools and self-confidence to build instant rapport with your patients and get them to like you instantly. By the end of the two days you will feel much more comfortable communicating the dentists fees ethically and see an uptake in treatment plans.

  • Build instant rapport with patients
  • Understand the emotional reasons affecting patient decisions
  • Develop outstanding communication skills
  • Overcome patients concerns ethically
  • Eliminate waffle and intimidating technical jargon
  • Talk fees with re-assurance and confidence
  • Create a world class patient journey in your dental practice
  • Get more patients to say YES!

"Every person in our practice has had Ashley's training. His training is part of our culture every day when we communicate with our clients"
Gayna Horridge, Treatment Coordinator, Cahill Dental Care Centre

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Ethical Sales and Communication Course

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Over 8000 delegates worldwide have taken this unique two-day programme which ultimately helps dentists, orthodontists and their teams. Many dentists report back on developing new skills, increased self-confidence and a life-changing experience. Ashley is often told by dental professionals that they wished they had met him straight after medical school.  You can now deliver the dentistry you LOVE and your patients WANT.

WHO IS THIS PROGRAMME FOR?

The programme is relevant to anyone who has direct contact with patients. Whether you are working on Reception, a Dental Practice Manager, a Treatment Co-Coordinator, a Hygienist, a Nurse or, of course, the Dentist, everyone will benefit from taking the course. Many practices bring their entire team, as it ensures everyone sings from the same hymn sheet.

WHY SHOULD I TAKE THE COURSE?

Do you want to develop more confidence in dealing with patients reservations?
Want to learn to speak the language that excites patients and encourages them to take action now?
Do you want to understand the proven strategies to empower you to be more comfortable communicating fees?Would you like more treatment plans accepted and paid for by your patients?

If the answer to any of these questions is YES then the Ethical Sales and Communication Programme is the course for you

HOW IS THE PROGRAMME DELIVERED?

My programmes are not lectures. They are interactive workshops comprising a mixture of presentation, facilitation, discussion and hands on coaching.

DO YOU STILL HAVE SOME QUESTIONS? JUST LISTEN TO OUR DELEGATES

UPCOMING COURSES

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Get yourself on the road to a more profitable practice!

Course Testimonials

  • Georgia Karargyri

    This was one of the best courses I have ever attended. It completely changed my professional life and gave me the tools to communicate better with my patients. Since the course my private income has increased over 90%, but even more amazing, my patients have had treatments with the latest technologies and materials because I can now help them understand better the benefits of these treatments. Sign up for it immediately!

  • Roberta Rizzi

    Your course is really inspirational and energising: I have felt really motivated and focused since back in surgery and I have immediately experienced an increase in my private income. I am really committed to following your methods and your advice, I have found them absolutely life-changing. Thanks to your books and your course I have discovered how full of prejudices I am ( above all, that one toward money) and how bad my listening can be

  • Dr Andrew McSweeney

    Thank you for the webinar last night. Just thought I'd share something quite amazing with you; I've just "closed" £2k of anterior crowns on a patient. I hardly ever manage to secure treatment plans like that, all from the methods you mentioned in your webinar. Mostly from asking questions and from trying to describe solutions in a more exciting way using the patient's language, and then asking her to book in today rather than advising her to "have a think about it"

  • Dr Ravi Solanki

    We are excited to continue to work with you as so far it has had the biggest impact on our business, we have already received a significant return back on our investment and staff morale

  • Dr Gerwyn Rolands

    Essential changes like don't bring up the plan on the phone, photo book, video reviews and hand out some business cards together with asking for referrals alone has made your visit more than worth while.
    I genuinely feel you have given me a blueprint to up our customer service to the next level. I can't wait for your next visit

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