The future of NHS orthodontic treatment is uncertain. As an orthodontist it is more important than ever to be an excellent communicator with strong interpersonal skills so that you feel comfortable discussing fees ethically, can gain commitment from patients and ultimately achieve the income your services deserve.
Clearly technical ability including diagnostic skills are paramount, however a patient will typically choose a friendly orthodontist with a caring attitude who is able to put a nervous patient at ease. Patients are more likely to understand good service than they are excellent orthodontic treatment. This is particularly true where young children are concerned. You need to get on their level and help them enjoy it. You also need to be able to influence parents to pay for their children’s treatment when they don’t qualify for NHS.
Within the first week
I had converted 4 Ortho
consultations into treatment
Dr Raid Ali
Restore Dental Group
Ashley has not only increased my sales significantly but improved my confidence and comfort in discussing treatment plans with patients
Dr Tom Crandon
Smiles Dental Cardiff Bay
The course was superb…It was great networking with other orthodontists
St Michael’s Orthodontics
A world class programme designed to refresh and advance your treatment co-ordinator's ethical sales skills to make them the most powerful communicator and further increase their self-confidence, enabling them to influence and sell with ease and integrity.Find a Course
One of the keys to excellent leadership is first class communication and through a series of proven techniques we work on improving your Practice Manager's self-confidence, clarity and consistency of message to enhance their relationship with staff and colleagues.Find a Course
This course helps reception staff or any members of the practice team who are involved in handling new and even existing enquiries to turn more of those enquiries into appointments and ultimately long-term patients.Find a Course
Ashley coaches a select group of dentists, orthodontists and entrepreneurs who meet 4 times a year to develop entrepreneurial and business skills. Besides Ashley coaching and leading the workshop there are also outside speakers who present.