{"id":791,"date":"2022-12-12T16:30:46","date_gmt":"2022-12-12T16:30:46","guid":{"rendered":"https:\/\/www.ashleylatter.com\/dental-sales-training-zone\/?p=791"},"modified":"2022-12-12T16:31:01","modified_gmt":"2022-12-12T16:31:01","slug":"s05-s11-the-viewpoint-from-a-business-manager","status":"publish","type":"post","link":"https:\/\/www.ashleylatter.com\/dental-sales-training-zone\/s05-s11-the-viewpoint-from-a-business-manager\/","title":{"rendered":"<strong>S05 S11: The viewpoint from a business manager<\/strong>"},"content":{"rendered":"\n<p>Lucie Simic started out as a Journalist and after helping Mike Hesketh at the Exeter Dental Centre with his social media, ended up being his Business Manager. (Mike was a previous guest on our podcast).<\/p>\n\n\n\n<p>In just four years they turned a Practice whose turnover was \u00a3400,000 to \u00a32.4M, eventually selling it to BUPA for \u00a33.2m. Lucie implemented 6 strategies that allowed this to happen and on this podcast, you will discover what they are and how they created a truly world class dental practice.<\/p>\n\n\n\n<p>This was a gem of a podcast and the longest one we have ever recorded in five years. You will discover;<\/p>\n\n\n\n<p>The importance of setting a vision and selling the dream to the team<\/p>\n\n\n\n<p>What a Brand Book is and why it is needed<\/p>\n\n\n\n<p>The essential traits when recruiting for a committed and successful Business\/Practice Manager<\/p>\n\n\n\n<p>How to retain your team and what is essential to get your team motivated and to go the extra mile for your Practice. A clue, it has little to do with pay!<\/p>\n\n\n\n<p>The difference between a Staff Journey and a Patient Journey and why you need both to be truly world class<\/p>\n\n\n\n<p>The difference between a Growth Chat and an appraisal and how you can give your people a progression plan<\/p>\n\n\n\n<p>The importance of measurement &#8211; do you know the hourly profit rate per surgery? and why you need to&#8230;<\/p>\n\n\n\n<p>Why morning huddles are essential and what happens in them<\/p>\n\n\n\n<p>Front of House &#8211; why they are the most important people in your Practice, you will see them differently after hearing Lucie<\/p>\n\n\n\n<p>AND MUCH MORE.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>Click here to listen: <\/p>\n\n\n\n<p><a href=\"https:\/\/podcasts.apple.com\/gb\/podcast\/s05-s11-the-viewpoint-from-a-business-manager\/id1184618980?i=1000545578558\">https:\/\/podcasts.apple.com\/gb\/podcast\/s05-s11-the-viewpoint-from-a-business-manager\/id1184618980?i=1000545578558<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Lucie Simic started out as a Journalist and after helping Mike Hesketh at the Exeter Dental Centre with his social media, ended up being his Business Manager. (Mike was a previous guest on our podcast). In just four years they turned a Practice whose turnover was \u00a3400,000 to \u00a32.4M, eventually selling it to BUPA for &hellip; <a href=\"https:\/\/www.ashleylatter.com\/dental-sales-training-zone\/s05-s11-the-viewpoint-from-a-business-manager\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\"><strong>S05 S11: The viewpoint from a business manager<\/strong><\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":763,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1,5],"tags":[],"class_list":["post-791","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","category-podcast"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.ashleylatter.com\/dental-sales-training-zone\/wp-json\/wp\/v2\/posts\/791","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ashleylatter.com\/dental-sales-training-zone\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ashleylatter.com\/dental-sales-training-zone\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ashleylatter.com\/dental-sales-training-zone\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ashleylatter.com\/dental-sales-training-zone\/wp-json\/wp\/v2\/comments?post=791"}],"version-history":[{"count":1,"href":"https:\/\/www.ashleylatter.com\/dental-sales-training-zone\/wp-json\/wp\/v2\/posts\/791\/revisions"}],"predecessor-version":[{"id":792,"href":"https:\/\/www.ashleylatter.com\/dental-sales-training-zone\/wp-json\/wp\/v2\/posts\/791\/revisions\/792"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ashleylatter.com\/dental-sales-training-zone\/wp-json\/wp\/v2\/media\/763"}],"wp:attachment":[{"href":"https:\/\/www.ashleylatter.com\/dental-sales-training-zone\/wp-json\/wp\/v2\/media?parent=791"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ashleylatter.com\/dental-sales-training-zone\/wp-json\/wp\/v2\/categories?post=791"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ashleylatter.com\/dental-sales-training-zone\/wp-json\/wp\/v2\/tags?post=791"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}