Book Online Now!

• The secrets to enhanced and consistent communication
• Learn how to present to groups of people, be an inspiration to your team
• Improve self -confidence to increase effectiveness of presentations to staff
• Learn how to get your message across concisely, clearly with impact
• Discover the language that influences people to your way of thinking
• Inspiring, guiding and motivating team members for maximum effect
• Discover how to run problem solving meeting effectively. Learn how to get participation from your team members, so that they come up with the ideas themselves. Make your meetings fun, enjoyable and inspirational
• Employee engagement  – the master key that unlocks performance
• Personal leadership skills development
• Discover the key leadership skills, so that you can influence your team to your way of thinking and get them doing things willingly
• Discover how to change attitudes
• Develop a three step unique approach on how to give feedback to your team members. Improve the performance of your team members and take your team to a new level of performance
• Become an outstanding listener and be able to build rapport with all your team members.  Understand how they tick

Your coach for this Programme is David Taylor

Further details or questions email lissa@thesellingcoach.com

A percentage of our earnings supports bridge2aid and The Fed

Book Online Now!

The post Leadership Programme for Practice Managers and Practice Owners – Manchester (June 2026) first appeared on Ashley Latter.

For the last 20 years, we have delivered a very successful Practice Managers Club at our training centre to over 350 PM’s. However, we have recognised times have changed and now we are introducing the same programme, but as an online version. No travel needed, no hotels booked and you can now take the programme from your Practice Manager Office or at home.

Over 14 months, there will be seven sessions of 2 hours each.

Session 1: Managing your team with confidence – 20 April 2026

Session 2: The art of effective delegation

Session 3: Mastering time and prioritising management

Session 4: Leading a self-managing, high-performing team

Session 5: How to facilitate motivational team meetings 

Session 6: How to run effective and motivational appraisals

Session 7: From learner to leader: A celebration of your leadership growth

(Agenda for each session at the end of this email)

Future dates will be decided at the first session on 20 April 2026

Programme Results:

• By the end of the Practice Manager Club, members will:
• Feel more confident in their leadership role
• Delegate effectively
• Have greater control of their time
• Reduce stress and the feeling of being overwhelmed
• Lead a more accountable and motivated team
• Operate at a higher strategic level
• Have more time to plan and develop the business

How the programme works 

We will meet for two hours every two months live via a Zoom meeting. Hours will be 10.30am to 12.30pm. We will send the link to you beforehand. If for any reason you are unable to join a meeting it will be recorded.

Each session will be interactive, engaging and fun, where everyone will get an opportunity to share what is working from the previous session, and best practices will be shared, so that everyone can learn from the experiences of others.

At some of the sessions we will make time for hot seats where a delegate can share a current challenge they are facing and then receive advice and coaching not just from Ashley and Lucie, but also the other delegates. Imagine coming to a meeting with a challenge and then receive the blueprint and experiences from the rest of the group.

What’s Included?

• Six different leadership handouts
• Four different business books – Practice Manager Jugglers, The Perfect Dental Consultation, How to Win Friends and Influence Peopleand How to stop worrying and Start Living.
• Private WhatsApp group
• 14 hours CPD certificate
• Help at the end of a phone

Free of charge

Online Front of House/Reception Programme (how to take enquiries and turn into appointments) – lifetime access – normal price for this course is £1400

Online Membership Plan Programme – lifetime access

Your investment is only 12 monthly instalments of £97 + VAT (£116.40)

Strictly limited to 15 places

To enrol onto the programme or if you have any questions please email lissa@thesellingcoach.com 

Session 1 Agenda:

• Welcome and introductions
• The role of the Practice Manager as a leader
• Setting clear expectations and standards
• Building credibility and trust with your team
• Group discussion: leadership challenges in your practice
• Setting course goals for the programme

Session 2 Agenda:

• Why Practice Managers struggle to delegate
• The true cost of poor delegation
• Identifying what to delegate and what not to
• Matching tasks to the right team member
• The 7-step delegation framework
• How to delegate without losing control
• Accountability and follow-up systems
• Delegation exercise – task one area of your responsibility to a team member

Session 3 Agenda:

• Why Practice Managers feel overwhelmed
• Reactive vs proactive working
• Identifying time drains and inefficiencies
• The Practice Manager priority model
• Planning your ideal day/week
• Managing interruptions and protecting your time. Discover ‘Block Time’
• Learn how to create a real work life balance of joy and fulfilment

Session 4 Agenda:

• Discover what motivates your team and what does not, and it is not money
• How to get your people more involved and going the extra mile for the practice
• Find the rising stars and take them to a higher level
• Identify individuals strengths and learn how to give positive strength feedback

Session 5 Agenda 

• Why team meetings do not work
• How to get team involvement and make your meetings motivational
• How to get your team to come up with the ideas to drive your Practice growth
• Recognise achievement and milestones to build moral
• Setting up systems for tracking progress and ensuring accountability.

Session 6 Agenda 

• The advantages to team moral of effective appraisals
• Why appraisals do not work and the big mistakes to avoid
• How to set goals for a successful appraisal
• The essential strategies for a successful appraisal

· How to raise your team members performance and create win wins. 

Hear from our clients who have done the course:

“I just wanted to pop a message across to say a big thank you to everyone at Ashley Latter courses.
I would like to say a big thank you in particular to Lucie. Sharing her knowledge and experience on being a Practice Manager, has really helped me on my journey opening a squat practice at the end of 2022. We opened our squat practice in November 2022 with only the Practice Principal and one surgery running. Fast forward to today, we now have 8 clinicians working at the practice and have business plans to expand to 4 surgeries later in the year.The first session in particular relating to time management and delegation was of extreme benefit to me, and believe this has been the key to my practice being so successful over the past 18 months. The tips and guidance Lucie gave me on managing my time and delegating tasks to my reception team and nurses has not only allowed my receptionist and nurses to progress in their roles and expand their knowledge, it has also allowed me to focus more on the business aspect associated with private dentistry and has allowed my practice to grow.I would definitely recommend any Practice Manager or anybody who is considering progressing into Practice Management to do Ashley’s course.A huge thank you to everyone”
– Jordan Roach

Book Online Now!

Why Choose Our Courses?

• Comprehensive One-Day Courses: Each course is designed to provide in-depth knowledge and practical skills in just one day.
• CPD Accredited: Earn Continuing Professional Development credits and boost your professional profile.
• Expert Coaching from Lucie Simic: Benefit from a full day of personalised coaching with industry expert Lucie Simic.
• Exclusive Networking Opportunities: Access our Practice Manager Facebook Group and connect with like-minded professionals from across the country.

Special Bundle Offer:

• Book All Three Courses and Save!
  • Enjoy a 5% discount when you book all three courses together.
  • Receive a complimentary place on the Reception Course with Lucie Simic, valued for its insights into enhancing customer service and taking client interactions to the next level.

Don’t miss this opportunity to advance your career and transform your practice management skills. Register now and take the first step towards becoming a more effective and inspiring practice manager!

Ashley Latter

24 years ago, two Dentists took part on Ashley’s Two-Day Ethical Sales & Communication Programme and since then, over 34,500 delegates, which include Dentists, Treatment-Coordinators, Specialists, Orthodontists, and team members have now taken this Programme in 16 countries world-wide, including the USA, Singapore, Canada, India and Australia to name just a few. This programme is legendary in the U.K. Dental World and is probably the most sought-after programme in Dentistry today.

Ashley is the author of three books ‘Don’t Wait for the Tooth Fairy-How to Communicate effectively & Create the Perfect Patient Journey’ & You are Worth it-, How to Discuss fees with self-confidence & achieve the income that your services deserve. His latest book is called ‘The Practice Manager Jugglers-The ultimate Practice Managers Guide’.

Ashley has now delivered over 36,000 hours of Business Coaching to the Dental Industry all over the world, more than anyone else on the planet. Today, he delivers the Ethical Sales & Communication Programme, The Practice Managers Club, and the Entrepreneur Clubs.

Simply he is the best at getting Dentists and their teams to communicate with their patients, which results in a world class patient journey, more patients saying YES to treatment plans and increased profits for the Practices.

Lucie Simic

Lucie has worked in the dental industry for nearly a decade, helping practices increase their turnover and deliver exceptional customer experience with five-star service.

Lucie’s background is working with words. First starting out in journalism, producing news broadcasts for the BBC, Lucie moved into newspapers before switching roles to focus on marketing and the newly emerging social media channels at the time.

Lucie started work at The Exeter Dental Centre, as part of the team who grew the practice from a four-chairs to seven and took part in its award-winning journey. After the sale to BUPA, Lucie spent six months dealing with the inner workings of the corporate machine, gaining an invaluable insight into corporate dentistry. Following this, she has gone on to assist many practices around the UK with their own journey, including the launch of a new squat practice, assisting with another practice buy-out and much more.

For the last three years, Lucie has been delivering the Practice Managers Club & Reception Programmes.

A percentage of our earnings supports bridge2aid and The Fed

FAQS

Book Online Now!

The post Brand New Online Practice Manager Club- Delivered by Ashley Latter and Lucie Simic first appeared on Ashley Latter.

A Day Specifically for Practice Managers, guaranteed to save you one hour per day!

The Time Management and Delegation Mastery Programme

Plus, an extra workshop “Unlocking hidden profits”

Delivered by Lucie Simic and Ashley Latter 

• Are you overwhelmed by your daily tasks?
• Do you find yourself taking work home with you?
• Do you want a better work life balance?
• Do you want more time for your hobbies and loved ones?

If the answer is YES, do not worry you are not on your own. Our programmes have helped hundreds of Practice Managers in the UK to create more time, become more productive, and enjoy a much better work/life balance.

Join us on a transformative day, where you will learn to manage your time more effectively, boost your productivity, delegate more of your tasks to your team and create a more balanced life. You will have two coaches for the price of one.  Ashley Latter & Lucie Simic will share proven strategies that are designed to save at least one hour per day, if not more, equating to five weeks per year.

The day is split into developing two key skills.

Morning Session

Fundamentals of Time Management

• Understand the value of your time.
• Identify time wasting habits and how to eliminate them.
• Setting smart goals and how to prioritize tasks
• The Block Time principle – how to get more done in one hour, than an entire day
• How to create a ‘Not to Do List’
• Learn how to say no without offending anyone
• Learn how to get your team to come up with solutions to everyday problems. Never say ‘Leave it with me’ ever again.
• How to reduce stress and prevent burnout

Afternoon session

“From Potential to Profit: Strategies for Uncovering Hidden Wealth in Your Dental Practice”

For over 28 years, Ashley Latter has been working with hundreds of highly successful Dental Practices from all over the world, helping them generate hundreds of millions of pounds worth of extra revenue. In this one-hour presentation, Ashley will share proven strategies to help you unlock thousands of pounds worth of new opportunities within your Practice.

The Ultimate Delegation Programme

In this session, you will learn to delegate effectively, enhance your leadership capabilities, and create a more efficient motivational work environment.

You will learn –

• The importance of delegation as a Practice Manager
• How to identify tasks that you currently undertake that you can delegate.
• How to identify the right person in your team.
• To set clear goals and expectations
• How to avoid the five biggest mistakes on why delegation does not work.
• Strategies for monitoring your team without micromanaging.
• Discover the seven strategies to successful delegation.

Who is it for?

This course is specifically for forward thinking Practice Managers, who want to develop new skills and strategies and make major breakthroughs. On the programme, you will get a chance to network with other Practice Managers and share ideas and learn from each other. Because of this interaction, the programme is strictly limited to 25 delegates.

Your investment is only £595 plus vat.

Programme Includes.

• One full day
• Pre-workshop webinar two weeks beforehand
• Manuals and support materials
• Two books The Practice Managers Jugglers book and Ashley’s brand new book The Perfect Dental Consultation
• Follow Up Coaching Zoom call a month after
• 9 hours cpd
• All refreshments including lunch
• Access to our Practice Manager’s Network Whatsapp Group

Strictly limited to 25 delegates to book onto the programme

Hear from our clients who have done the course:

“If you are thinking of joining the Ashley Latter Practice Managers programme then stop thinking about it and book your place. If you leave it too late and miss out, you will be kicking yourself for 12 months when you see how well your competitors, who did join the programme, are doing. This is seriously the best money you will ever spend on a course.”
 Lorraine brown. Practice Manager at Belmore Dental Implant Clinic. Northern Ireland

“I would reccomend this course to any Practice Manager who wants to make a difference and say to you… dont hesitate and take this opportunity to enrol on this programme. Go with an open mind, learn new skills, embrace them, and use them in your everyday job. You will feel rejuvinated, motivated, you will achieve job satisfaction and a better work life balance.”

Lesley Holden. Practice Manager at Sharpe Green Dental Practice. Preston

“I just wanted to pop a message across to say a big thank you to everyone at Ashley Latter courses. I would like to say a big thank you in particular to Lucie. Sharing her knowledge and experience on being a Practice Manager, has really helped me on my journey opening a squat practice at the end of 2022. We opened our squat practice in November 2022 with only the Practice Principal and one surgery running. Fast forward to today, we now have 8 clinicians working at the practice and have business plans to expand to 4 surgeries later in the year.The first session in particular relating to time management and delegation was of extreme benefit to me, and believe this has been the key to my practice being so successful over the past 18 months. The tips and guidance Lucie gave me on managing my time and delegating tasks to my reception team and nurses has not only allowed my receptionist and nurses to progress in their roles and expand their knowledge, it has also allowed me to focus more on the business aspect associated with private dentistry and has allowed my practice to grow.I would definitely recommend any Practice Manager or anybody who is considering progressing into Practice Management to do Ashley’s course.A huge thank you to everyone”
– Jordan Roach

Book Online Now!

Why Choose Our Courses?

• Comprehensive One-Day Courses: Each course is designed to provide in-depth knowledge and practical skills in just one day.
• CPD Accredited: Earn Continuing Professional Development credits and boost your professional profile.
• Expert Coaching from Lucie Simic: Benefit from a full day of personalised coaching with industry expert Lucie Simic.
• Exclusive Networking Opportunities: Access our Practice Manager Whatsapp Group and connect with like-minded professionals from across the country.

• Don’t miss this opportunity to advance your career and transform your practice management skills. Register now and take the first step towards becoming a more effective and inspiring Practice Manager!

Ashley Latter

28 years ago, two dentists took part on Ashley’s Two-Day Ethical Sales & Communication Programme and since then, over 34,500 delegates, which include Dentists, Treatment-Coordinators, Specialists, Orthodontists, and team members have now taken this Programme in 16 countries world-wide, including the USA, Singapore, Canada, India and Australia to name just a few. This programme is legendary in the U.K. Dental World and is probably the most sought-after programme in Dentistry today.

Ashley is the author of four books Don’t Wait for the Tooth Fairy (how to communicate effectively and create the perfect patient journey), You are Worth it  (how to discuss fees with self-confidence and achieve the income that your services deserve) and The Practice Manager Jugglers. His latest book “The Perfect Dental Consultation” is launching August 2025.

Ashley has now delivered over 36,000 hours of Business Coaching to the Dental Industry all over the world. Today, he delivers the Ethical Sales & Communication Programme, The Practice Managers Club, and the Entrepreneur Clubs.

Simply he is the best at getting Dentists and their teams to communicate with their patients, which results in a world class patient journey, more patients saying YES to treatment plans and increased profits for the Practices.

Lucie Simic

Lucie has worked in the dental industry for nearly a decade, helping practices increase their turnover and deliver exceptional customer experience with five-star service.

Lucie’s background is working with words. First starting out in journalism, producing news broadcasts for the BBC, Lucie moved into newspapers before switching roles to focus on marketing and the newly emerging social media channels at the time.

For the last three years, Lucie has been delivering our Practice Managers Club and Reception Programmes.

A percentage of our earnings supports bridge2aid and The Fed

FAQS

Book Online Now!

The post The Practice Manager Time Management and Delegation Mastery Programme (October 2025)- Manchester first appeared on Ashley Latter.

Wouldn’t it be great if every team member did exactly what they were supposed to do, in exactly the right way? Even better, if every team member went the extra mile for the practice every day. Well, some practice owners can achieve this happy state, but it takes a great deal of focus, and some great people management skills to make it happen. One of the keys to excellent leadership is first class communication and through a series of proven techniques we work on improving self-confidence, clarity and consistency of message to enhance your relationship with staff and colleagues.

Book Online Now!

• The secrets to enhanced and consistent communication
• Learn how to present to groups of people, be an inspiration to your team
• Improve self -confidence to increase effectiveness of presentations to staff
• Learn how to get your message across concisely, clearly with impact
• Discover the language that influences people to your way of thinking
• Inspiring, guiding and motivating team members for maximum effect
• Discover how to run problem solving meeting effectively. Learn how to get participation from your team members, so that they come up with the ideas themselves. Make your meetings fun, enjoyable and inspirational
• Employee engagement  – the master key that unlocks performance
• Personal leadership skills development
• Discover the key leadership skills, so that you can influence your team to your way of thinking and get them doing things willingly
• Discover how to change attitudes
• Develop a three step unique approach on how to give feedback to your team members. Improve the performance of your team members and take your team to a new level of performance
• Become an outstanding listener and be able to build rapport with all your team members.  Understand how they tick

Your coach for this Programme is David Taylor

Further details or questions email lissa@thesellingcoach.com

A percentage of our earnings supports bridge2aid and The Fed

Book Online Now!

The post Leadership Programme for Practice Managers and Practice Owners – Manchester (April 2025) first appeared on Ashley Latter.

Being a Practice Manager can be a lonely existence, often wearing several hats at the same time. One minute you are facilitating a team meeting, then you have to deal with staff issues and then answer the telephone, because one of your reception team is off sick, it can be never ending. If that’s not enough, you are taking important and essential work home with you, because you did not get time to do this during the working day, that’s why we wrote the Practice Manager ‘Jugglers’ book.

In this full day, Ashley Latter and Lucie Simic, will share proven skills that you can adopt and apply with your team, to create an environment where your team want to flourish and fulfil their full potential. At the same time, you become more productive, get more done and save at least an hour a day.

Communicate Effectively with Your Team: Running the Perfect Team Meeting

In this workshop you will:

• • Enhance your communication skills to ensure clear and effective team interactions.
  • Learn how to run productive and engaging team meetings, whilst creating a natural rhythm to your practice.
  • Gain tools to foster open communication and collaboration within your team.
  • Mindset shifting to appreciate the value of every patient in the practice and building a strong, cohesive team. 

We will be facilitating at least two hot seats, where one delegate can share one of their biggest challenges and receive live coaching and feedback from other delegates.

What’s included?

• One day training
• Signed copy of the Practice Managers ‘Jugglers’ Book
• Lunch and refreshments
• Manual
• Follow up coaching call

Hear from our clients who have done the course:

“I just wanted to pop a message across to say a big thank you to everyone at Ashley Latter courses.
I would like to say a big thank you in particular to Lucie. Sharing her knowledge and experience on being a Practice Manager, has really helped me on my journey opening a squat practice at the end of 2022. We opened our squat practice in November 2022 with only the Practice Principal and one surgery running. Fast forward to today, we now have 8 clinicians working at the practice and have business plans to expand to 4 surgeries later in the year.The first session in particular relating to time management and delegation was of extreme benefit to me, and believe this has been the key to my practice being so successful over the past 18 months. The tips and guidance Lucie gave me on managing my time and delegating tasks to my reception team and nurses has not only allowed my receptionist and nurses to progress in their roles and expand their knowledge, it has also allowed me to focus more on the business aspect associated with private dentistry and has allowed my practice to grow.I would definitely recommend any Practice Manager or anybody who is considering progressing into Practice Management to do Ashley’s course.A huge thank you to everyone”
– Jordan Roach

Book Online Now!

Why Choose Our Courses?

• Comprehensive One-Day Courses: Each course is designed to provide in-depth knowledge and practical skills in just one day.
• CPD Accredited: Earn Continuing Professional Development credits and boost your professional profile.
• Expert Coaching from Lucie Simic: Benefit from a full day of personalised coaching with industry expert Lucie Simic.
• Exclusive Networking Opportunities: Access our Practice Manager Facebook Group and connect with like-minded professionals from across the country.

Special Bundle Offer:

• Book All Three Courses and Save!
  • Enjoy a 5% discount when you book all three courses together.
  • Receive a complimentary place on the Reception Course with Lucie Simic, valued for its insights into enhancing customer service and taking client interactions to the next level.

Don’t miss this opportunity to advance your career and transform your practice management skills. Register now and take the first step towards becoming a more effective and inspiring practice manager!

Ashley Latter

24 years ago, two Dentists took part on Ashley’s Two-Day Ethical Sales & Communication Programme and since then, over 34,500 delegates, which include Dentists, Treatment-Coordinators, Specialists, Orthodontists, and team members have now taken this Programme in 16 countries world-wide, including the USA, Singapore, Canada, India and Australia to name just a few. This programme is legendary in the U.K. Dental World and is probably the most sought-after programme in Dentistry today.

Ashley is the author of three books ‘Don’t Wait for the Tooth Fairy-How to Communicate effectively & Create the Perfect Patient Journey’ & You are Worth it-, How to Discuss fees with self-confidence & achieve the income that your services deserve. His latest book is called ‘The Practice Manager Jugglers-The ultimate Practice Managers Guide’.

Ashley has now delivered over 36,000 hours of Business Coaching to the Dental Industry all over the world, more than anyone else on the planet. Today, he delivers the Ethical Sales & Communication Programme, The Practice Managers Club, and the Entrepreneur Clubs.

Simply he is the best at getting Dentists and their teams to communicate with their patients, which results in a world class patient journey, more patients saying YES to treatment plans and increased profits for the Practices.

Lucie Simic

Lucie has worked in the dental industry for nearly a decade, helping practices increase their turnover and deliver exceptional customer experience with five-star service.

Lucie’s background is working with words. First starting out in journalism, producing news broadcasts for the BBC, Lucie moved into newspapers before switching roles to focus on marketing and the newly emerging social media channels at the time.

Lucie started work at The Exeter Dental Centre, as part of the team who grew the practice from a four-chairs to seven and took part in its award-winning journey. After the sale to BUPA, Lucie spent six months dealing with the inner workings of the corporate machine, gaining an invaluable insight into corporate dentistry. Following this, she has gone on to assist many practices around the UK with their own journey, including the launch of a new squat practice, assisting with another practice buy-out and much more.

For the last three years, Lucie has been delivering the Practice Managers Club & Reception Programmes.

A percentage of our earnings supports bridge2aid and The Fed

FAQS

Book Online Now!

The post The Practice Managers Development Day- Communicate Effectively with Your Team (April 2025)- London first appeared on Ashley Latter.

Being a Practice Manager can be a lonely existence, often wearing several hats at the same time. One minute you are facilitating a team meeting, then you have to deal with staff issues and then answer the telephone, because one of your reception team is off sick, it can be never ending. If that’s not enough, you are taking important and essential work home with you, because you did not get time to do this during the working day, that’s why we wrote the Practice Manager ‘Jugglers’ book.

In this full day, Ashley Latter and Lucie Simic, will share proven skills that you can adopt and apply with your team, to create an environment where your team want to flourish and fulfil their full potential. At the same time, you become more productive, get more done and save at least an hour a day.

Motivate and Lead a Happy Team: The Skills to Manage a Team Effectively

In this workshop you will:

• • Discover the secrets to building and leading a motivated, happy, and high-performing team.
  • Develop essential leadership skills that foster a positive workplace culture.
  • Understand how to manage team dynamics and address challenges with confidence.
  • Defining a culture and then cultivating that culture.

We will be facilitating at least two hot seats, where one delegate can share one of their biggest challenges and receive live coaching and feedback from other delegates.

What’s included?

• One day training
• Signed copy of the Practice Managers ‘Jugglers’ Book
• Lunch and refreshments
• Manual
• Follow up coaching call

Hear from our clients who have done the course:

“I just wanted to pop a message across to say a big thank you to everyone at Ashley Latter courses.
I would like to say a big thank you in particular to Lucie. Sharing her knowledge and experience on being a Practice Manager, has really helped me on my journey opening a squat practice at the end of 2022. We opened our squat practice in November 2022 with only the Practice Principal and one surgery running. Fast forward to today, we now have 8 clinicians working at the practice and have business plans to expand to 4 surgeries later in the year.The first session in particular relating to time management and delegation was of extreme benefit to me, and believe this has been the key to my practice being so successful over the past 18 months. The tips and guidance Lucie gave me on managing my time and delegating tasks to my reception team and nurses has not only allowed my receptionist and nurses to progress in their roles and expand their knowledge, it has also allowed me to focus more on the business aspect associated with private dentistry and has allowed my practice to grow.I would definitely recommend any Practice Manager or anybody who is considering progressing into Practice Management to do Ashley’s course.A huge thank you to everyone”
– Jordan Roach

Book Online Now!

Why Choose Our Courses?

• Comprehensive One-Day Courses: Each course is designed to provide in-depth knowledge and practical skills in just one day.
• CPD Accredited: Earn Continuing Professional Development credits and boost your professional profile.
• Expert Coaching from Lucie Simic: Benefit from a full day of personalised coaching with industry expert Lucie Simic.
• Exclusive Networking Opportunities: Access our Practice Manager Facebook Group and connect with like-minded professionals from across the country.

Special Bundle Offer:

• Book All Three Courses and Save!
  • Enjoy a 5% discount when you book all three courses together.
  • Receive a complimentary place on the Reception Course with Lucie Simic, valued for its insights into enhancing customer service and taking client interactions to the next level.

Don’t miss this opportunity to advance your career and transform your practice management skills. Register now and take the first step towards becoming a more effective and inspiring practice manager!

Ashley Latter

24 years ago, two Dentists took part on Ashley’s Two-Day Ethical Sales & Communication Programme and since then, over 34,500 delegates, which include Dentists, Treatment-Coordinators, Specialists, Orthodontists, and team members have now taken this Programme in 16 countries world-wide, including the USA, Singapore, Canada, India and Australia to name just a few. This programme is legendary in the U.K. Dental World and is probably the most sought-after programme in Dentistry today.

Ashley is the author of three books ‘Don’t Wait for the Tooth Fairy-How to Communicate effectively & Create the Perfect Patient Journey’ & You are Worth it-, How to Discuss fees with self-confidence & achieve the income that your services deserve. His latest book is called ‘The Practice Manager Jugglers-The ultimate Practice Managers Guide’.

Ashley has now delivered over 36,000 hours of Business Coaching to the Dental Industry all over the world, more than anyone else on the planet. Today, he delivers the Ethical Sales & Communication Programme, The Practice Managers Club, and the Entrepreneur Clubs.

Simply he is the best at getting Dentists and their teams to communicate with their patients, which results in a world class patient journey, more patients saying YES to treatment plans and increased profits for the Practices.

Lucie Simic

Lucie has worked in the dental industry for nearly a decade, helping practices increase their turnover and deliver exceptional customer experience with five-star service.

Lucie’s background is working with words. First starting out in journalism, producing news broadcasts for the BBC, Lucie moved into newspapers before switching roles to focus on marketing and the newly emerging social media channels at the time.

Lucie started work at The Exeter Dental Centre, as part of the team who grew the practice from a four-chairs to seven and took part in its award-winning journey. After the sale to BUPA, Lucie spent six months dealing with the inner workings of the corporate machine, gaining an invaluable insight into corporate dentistry. Following this, she has gone on to assist many practices around the UK with their own journey, including the launch of a new squat practice, assisting with another practice buy-out and much more.

For the last three years, Lucie has been delivering the Practice Managers Club & Reception Programmes.

A percentage of our earnings supports bridge2aid and The Fed

FAQS

Book Online Now!

The post The Practice Managers Development Day- Motivate and lead a happy team (January 2025)- Manchester first appeared on Ashley Latter.

Being a Practice Manager can be a lonely existence, often wearing several hats at the same time. One minute you are facilitating a team meeting, then you have to deal with staff issues and then answer the telephone, because one of your reception team is off sick, it can be never ending. If that’s not enough, you are taking important and essential work home with you, because you did not get time to do this during the working day, that’s why we wrote the Practice Manager ‘Jugglers’ book.

In this full day, Ashley Latter and Lucie Simic, will share proven skills that you can adopt and apply with your team, to create an environment where your team want to flourish and fulfil their full potential. At the same time, you become more productive, get more done and save at least an hour a day

Time Management and Delegation: How to Make Your Day the Best for You

In this workshop you will:

• • Master the art of prioritising tasks and delegating responsibilities to optimise your day.
  • Learn strategies to balance your workload efficiently and reduce stress.
  • Equip yourself with techniques to manage your time better and enhance productivity.
  • My tips and tricks on how to take the role where you want it to go.

We will be facilitating at least two hot seats, where one delegate can share one of their biggest challenges and receive live coaching and feedback from other delegates.

What’s included?

• One day training
• Signed copy of the Practice Managers ‘Jugglers’ Book
• Lunch and refreshments
• Manual
• Follow up coaching call

Hear from our clients who have done the course:

“I just wanted to pop a message across to say a big thank you to everyone at Ashley Latter courses.
I would like to say a big thank you in particular to Lucie. Sharing her knowledge and experience on being a Practice Manager, has really helped me on my journey opening a squat practice at the end of 2022. We opened our squat practice in November 2022 with only the Practice Principal and one surgery running. Fast forward to today, we now have 8 clinicians working at the practice and have business plans to expand to 4 surgeries later in the year.The first session in particular relating to time management and delegation was of extreme benefit to me, and believe this has been the key to my practice being so successful over the past 18 months. The tips and guidance Lucie gave me on managing my time and delegating tasks to my reception team and nurses has not only allowed my receptionist and nurses to progress in their roles and expand their knowledge, it has also allowed me to focus more on the business aspect associated with private dentistry and has allowed my practice to grow.I would definitely recommend any Practice Manager or anybody who is considering progressing into Practice Management to do Ashley’s course.A huge thank you to everyone”
– Jordan Roach

Book Online Now!

Ashley Latter

24 years ago, two Dentists took part on Ashley’s Two-Day Ethical Sales & Communication Programme and since then, over 34,500 delegates, which include Dentists, Treatment-Coordinators, Specialists, Orthodontists, and team members have now taken this Programme in 16 countries world-wide, including the USA, Singapore, Canada, India and Australia to name just a few. This programme is legendary in the U.K. Dental World and is probably the most sought-after programme in Dentistry today.

Ashley is the author of three books ‘Don’t Wait for the Tooth Fairy-How to Communicate effectively & Create the Perfect Patient Journey’ & You are Worth it-, How to Discuss fees with self-confidence & achieve the income that your services deserve. His latest book is called ‘The Practice Manager Jugglers-The ultimate Practice Managers Guide’.

Ashley has now delivered over 36,000 hours of Business Coaching to the Dental Industry all over the world, more than anyone else on the planet. Today, he delivers the Ethical Sales & Communication Programme, The Practice Managers Club, and the Entrepreneur Clubs.

Simply he is the best at getting Dentists and their teams to communicate with their patients, which results in a world class patient journey, more patients saying YES to treatment plans and increased profits for the Practices.

Lucie Simic

Lucie has worked in the dental industry for nearly a decade, helping practices increase their turnover and deliver exceptional customer experience with five-star service.

Lucie’s background is working with words. First starting out in journalism, producing news broadcasts for the BBC, Lucie moved into newspapers before switching roles to focus on marketing and the newly emerging social media channels at the time.

Lucie started work at The Exeter Dental Centre, as part of the team who grew the practice from a four-chairs to seven and took part in its award-winning journey. After the sale to BUPA, Lucie spent six months dealing with the inner workings of the corporate machine, gaining an invaluable insight into corporate dentistry. Following this, she has gone on to assist many practices around the UK with their own journey, including the launch of a new squat practice, assisting with another practice buy-out and much more.

For the last three years, Lucie has been delivering the Practice Managers Club & Reception Programmes.

A percentage of our earnings supports bridge2aid and The Fed

FAQS

Book Online Now!

The post The Practice Managers Development Day- Time management and Delegation (October 2024)- London first appeared on Ashley Latter.

Being a Practice Manager can be a lonely existence, often wearing several hats at the same time. One minute you are facilitating a team meeting, then you have to deal with staff issues and then answer the telephone, because one of your reception team is off sick, it can be never ending. If that’s not enough, you are taking important and essential work home with you, because you did not get time to do this during the working day, that’s why we wrote the Practice Manager ‘Jugglers’ book.

In this full day, Ashley Latter and Lucie Simic, will share proven skills that you can adopt and apply with your team, to create an environment where your team want to flourish and fulfil their full potential. At the same time, you become more productive, get more done and save at least an hour a day.

 In this workshop, you will:

• Develop your skills so that the team will co-operate with you and how to get them to go the extra mile.
• Discover the ten essential strategies so that you can delegate important jobs successfully, so that you can concentrate on the more important tasks.
• Learn the most up to date time management techniques and save at least one hour per day.
• Discover the most important attributes and traits of a World Class Practice Manager.
• Develop more confidence and belief and develop a more positive attitude of success and accomplishment.
• AND MUCH MORE

We will be facilitating at least two hot seats, where one delegate can share one of their biggest challenges and receive live coaching and feedback from other delegates.

Why Choose Our Courses?

• Comprehensive One-Day Courses: Each course is designed to provide in-depth knowledge and practical skills in just one day.
• CPD Accredited: Earn Continuing Professional Development credits and boost your professional profile.
• Expert Coaching from Lucie Simic: Benefit from a full day of personalised coaching with industry expert Lucie Simic.
• Exclusive Networking Opportunities: Access our Practice Manager Facebook Group and connect with like-minded professionals from across the country.

Special Bundle Offer:

• Book All Three Courses and Save!
  • Enjoy a 5% discount when you book all three courses together.
  • Receive a complimentary place on the Reception Course with Lucie Simic, valued for its insights into enhancing customer service and taking client interactions to the next level.

Don’t miss this opportunity to advance your career and transform your practice management skills. Register now and take the first step towards becoming a more effective and inspiring practice manager!

What’s included?

• One day training
• Signed copy of the Practice Managers ‘Jugglers’ Book
• Lunch and refreshments
• Manual
• Follow up coaching call

Hear from our clients who have done the course:

“I just wanted to pop a message across to say a big thank you to everyone at Ashley Latter courses.
I would like to say a big thank you in particular to Lucie. Sharing her knowledge and experience on being a Practice Manager, has really helped me on my journey opening a squat practice at the end of 2022. We opened our squat practice in November 2022 with only the Practice Principal and one surgery running. Fast forward to today, we now have 8 clinicians working at the practice and have business plans to expand to 4 surgeries later in the year.The first session in particular relating to time management and delegation was of extreme benefit to me, and believe this has been the key to my practice being so successful over the past 18 months. The tips and guidance Lucie gave me on managing my time and delegating tasks to my reception team and nurses has not only allowed my receptionist and nurses to progress in their roles and expand their knowledge, it has also allowed me to focus more on the business aspect associated with private dentistry and has allowed my practice to grow.I would definitely recommend any Practice Manager or anybody who is considering progressing into Practice Management to do Ashley’s course.A huge thank you to everyone”
– Jordan Roach

Book Online Now!

Ashley Latter

24 years ago, two Dentists took part on Ashley’s Two-Day Ethical Sales & Communication Programme and since then, over 34,500 delegates, which include Dentists, Treatment-Coordinators, Specialists, Orthodontists, and team members have now taken this Programme in 16 countries world-wide, including the USA, Singapore, Canada, India and Australia to name just a few. This programme is legendary in the U.K. Dental World and is probably the most sought-after programme in Dentistry today.

Ashley is the author of three books ‘Don’t Wait for the Tooth Fairy-How to Communicate effectively & Create the Perfect Patient Journey’ & You are Worth it-, How to Discuss fees with self-confidence & achieve the income that your services deserve. His latest book is called ‘The Practice Manager Jugglers-The ultimate Practice Managers Guide’.

Ashley has now delivered over 36,000 hours of Business Coaching to the Dental Industry all over the world, more than anyone else on the planet. Today, he delivers the Ethical Sales & Communication Programme, The Practice Managers Club, and the Entrepreneur Clubs.

Simply he is the best at getting Dentists and their teams to communicate with their patients, which results in a world class patient journey, more patients saying YES to treatment plans and increased profits for the Practices.

Lucie Simic

Lucie has worked in the dental industry for nearly a decade, helping practices increase their turnover and deliver exceptional customer experience with five-star service.

Lucie’s background is working with words. First starting out in journalism, producing news broadcasts for the BBC, Lucie moved into newspapers before switching roles to focus on marketing and the newly emerging social media channels at the time.

Lucie started work at The Exeter Dental Centre, as part of the team who grew the practice from a four-chairs to seven and took part in its award-winning journey. After the sale to BUPA, Lucie spent six months dealing with the inner workings of the corporate machine, gaining an invaluable insight into corporate dentistry. Following this, she has gone on to assist many practices around the UK with their own journey, including the launch of a new squat practice, assisting with another practice buy-out and much more.

For the last three years, Lucie has been delivering the Practice Managers Club & Reception Programmes.

A percentage of our earnings supports bridge2aid and The Fed

FAQS

Book Online Now!

The post The Practice Managers Development Day- A Live Workshop with Ashley Latter & Lucie Simic  (June 2024)- Manchester first appeared on Ashley Latter.

Wouldn’t it be great if every team member did exactly what they were supposed to do, in exactly the right way? Even better, if every team member went the extra mile for the practice every day. Well, some practice owners can achieve this happy state, but it takes a great deal of focus, and some great people management skills to make it happen. One of the keys to excellent leadership is first class communication and through a series of proven techniques we work on improving self-confidence, clarity and consistency of message to enhance your relationship with staff and colleagues.

Book Online Now!

• The secrets to enhanced and consistent communication
• Learn how to present to groups of people, be an inspiration to your team
• Improve self -confidence to increase effectiveness of presentations to staff
• Learn how to get your message across concisely, clearly with impact
• Discover the language that influences people to your way of thinking
• Inspiring, guiding and motivating team members for maximum effect
• Discover how to run problem solving meeting effectively. Learn how to get participation from your team members, so that they come up with the ideas themselves. Make your meetings fun, enjoyable and inspirational
• Employee engagement  – the master key that unlocks performance
• Personal leadership skills development
• Discover the key leadership skills, so that you can influence your team to your way of thinking and get them doing things willingly
• Discover how to change attitudes
• Develop a three step unique approach on how to give feedback to your team members. Improve the performance of your team members and take your team to a new level of performance
• Become an outstanding listener and be able to build rapport with all your team members.  Understand how they tick

Your coach for this Programme is David Taylor

“Excellent course and presentation which was delivered professionally by Alistair. I felt challenged and consistently drawn into the exercises and the presentations had my full attention due to the way in which they were structured and conducted. Thank you!!”
Kerry Scott, Practice Manager, Waterden Dental Practice

A percentage of our earnings supports bridge2aid and The Fed

Book Online Now!

The post Leadership Programme for Practice Managers and Practice Owners – Manchester (May 2024) first appeared on Ashley Latter.

Wouldn’t it be great if every team member did exactly what they were supposed to do, in exactly the right way? Even better, if every team member went the extra mile for the practice every day. Well, some practice owners can achieve this happy state, but it takes a great deal of focus, and some great people management skills to make it happen. One of the keys to excellent leadership is first class communication and through a series of proven techniques we work on improving self-confidence, clarity and consistency of message to enhance your relationship with staff and colleagues.

Book Online Now!

• The secrets to enhanced and consistent communication
• Learn how to present to groups of people, be an inspiration to your team
• Improve self -confidence to increase effectiveness of presentations to staff
• Learn how to get your message across concisely, clearly with impact
• Discover the language that influences people to your way of thinking
• Inspiring, guiding and motivating team members for maximum effect
• Discover how to run problem solving meeting effectively. Learn how to get participation from your team members, so that they come up with the ideas themselves. Make your meetings fun, enjoyable and inspirational
• Employee engagement  – the master key that unlocks performance
• Personal leadership skills development
• Discover the key leadership skills, so that you can influence your team to your way of thinking and get them doing things willingly
• Discover how to change attitudes
• Develop a three step unique approach on how to give feedback to your team members. Improve the performance of your team members and take your team to a new level of performance
• Become an outstanding listener and be able to build rapport with all your team members.  Understand how they tick

Your coach for this Programme is David Taylor

“Excellent course and presentation which was delivered professionally by Alistair. I felt challenged and consistently drawn into the exercises and the presentations had my full attention due to the way in which they were structured and conducted. Thank you!!”
Kerry Scott, Practice Manager, Waterden Dental Practice

A percentage of our earnings supports bridge2aid and The Fed

Book Online Now!

The post Leadership Programme for Practice Managers and Practice Owners – Manchester (November 2023) first appeared on Ashley Latter.

Wouldn’t it be great if every team member did exactly what they were supposed to do, in exactly the right way? Even better, if every team member went the extra mile for the practice every day. Well, some practice owners can achieve this happy state, but it takes a great deal of focus, and some great people management skills to make it happen. One of the keys to excellent leadership is first class communication and through a series of proven techniques we work on improving self-confidence, clarity and consistency of message to enhance your relationship with staff and colleagues.

Book Online Now!

• The secrets to enhanced and consistent communication
• Learn how to present to groups of people, be an inspiration to your team
• Improve self -confidence to increase effectiveness of presentations to staff
• Learn how to get your message across concisely, clearly with impact
• Discover the language that influences people to your way of thinking
• Inspiring, guiding and motivating team members for maximum effect
• Discover how to run problem solving meeting effectively. Learn how to get participation from your team members, so that they come up with the ideas themselves. Make your meetings fun, enjoyable and inspirational
• Employee engagement  – the master key that unlocks performance
• Personal leadership skills development
• Discover the key leadership skills, so that you can influence your team to your way of thinking and get them doing things willingly
• Discover how to change attitudes
• Develop a three step unique approach on how to give feedback to your team members. Improve the performance of your team members and take your team to a new level of performance
• Become an outstanding listener and be able to build rapport with all your team members.  Understand how they tick

Your coach for this Programme is David Taylor

“Excellent course and presentation which was delivered professionally by Alistair. I felt challenged and consistently drawn into the exercises and the presentations had my full attention due to the way in which they were structured and conducted. Thank you!!”
Kerry Scott, Practice Manager, Waterden Dental Practice

A percentage of our earnings supports bridge2aid and The Fed

Book Online Now!

The post Leadership Programme for Practice Managers and Practice Owners – Manchester (June 2023) first appeared on Ashley Latter.

Wouldn’t it be great if every team member did exactly what they were supposed to do, in exactly the right way? Even better, if every team member went the extra mile for the practice every day. Well, some practice owners can achieve this happy state, but it takes a great deal of focus, and some great people management skills to make it happen. One of the keys to excellent leadership is first class communication and through a series of proven techniques we work on improving self-confidence, clarity and consistency of message to enhance your relationship with staff and colleagues.

Book Online Now!

• The secrets to enhanced and consistent communication
• Learn how to present to groups of people, be an inspiration to your team
• Improve self -confidence to increase effectiveness of presentations to staff
• Learn how to get your message across concisely, clearly with impact
• Discover the language that influences people to your way of thinking
• Inspiring, guiding and motivating team members for maximum effect
• Discover how to run problem solving meeting effectively. Learn how to get participation from your team members, so that they come up with the ideas themselves. Make your meetings fun, enjoyable and inspirational
• Employee engagement  – the master key that unlocks performance
• Personal leadership skills development
• Discover the key leadership skills, so that you can influence your team to your way of thinking and get them doing things willingly
• Discover how to change attitudes
• Develop a three step unique approach on how to give feedback to your team members. Improve the performance of your team members and take your team to a new level of performance
• Become an outstanding listener and be able to build rapport with all your team members.  Understand how they tick

Your coach for this Programme is David Taylor

“Excellent course and presentation which was delivered professionally by Alistair. I felt challenged and consistently drawn into the exercises and the presentations had my full attention due to the way in which they were structured and conducted. Thank you!!”
Kerry Scott, Practice Manager, Waterden Dental Practice

A percentage of our earnings supports bridge2aid and The Fed

Book Online Now!

The post Leadership Programme for Practice Managers and Practice Owners – Manchester (January 2023) first appeared on Ashley Latter.

Wouldn’t it be great if every team member did exactly what they were supposed to do, in exactly the right way? Even better, if every team member went the extra mile for the practice every day. Well, some practice owners can achieve this happy state, but it takes a great deal of focus, and some great people management skills to make it happen. One of the keys to excellent leadership is first class communication and through a series of proven techniques we work on improving self-confidence, clarity and consistency of message to enhance your relationship with staff and colleagues.

Book Online Now!

• The secrets to enhanced and consistent communication
• Learn how to present to groups of people, be an inspiration to your team
• Improve self -confidence to increase effectiveness of presentations to staff
• Learn how to get your message across concisely, clearly with impact
• Discover the language that influences people to your way of thinking
• Inspiring, guiding and motivating team members for maximum effect
• Discover how to run problem solving meeting effectively. Learn how to get participation from your team members, so that they come up with the ideas themselves. Make your meetings fun, enjoyable and inspirational
• Employee engagement  – the master key that unlocks performance
• Personal leadership skills development
• Discover the key leadership skills, so that you can influence your team to your way of thinking and get them doing things willingly
• Discover how to change attitudes
• Develop a three step unique approach on how to give feedback to your team members. Improve the performance of your team members and take your team to a new level of performance
• Become an outstanding listener and be able to build rapport with all your team members.  Understand how they tick

Your coach for this Programme is Ashley Latter

“Excellent course and presentation which was delivered professionally by Alistair. I felt challenged and consistently drawn into the exercises and the presentations had my full attention due to the way in which they were structured and conducted. Thank you!!”
Kerry Scott, Practice Manager, Waterden Dental Practice

A percentage of our earnings supports bridge2aid and The Fed

Book Online Now!

The post Leadership Programme for Practice Managers and Practice Owners – Manchester (June 2022) first appeared on Ashley Latter.

Wouldn’t it be great if every team member did exactly what they were supposed to do, in exactly the right way? Even better, if every team member went the extra mile for the practice every day. Well, some practice owners can achieve this happy state, but it takes a great deal of focus, and some great people management skills to make it happen. One of the keys to excellent leadership is first class communication and through a series of proven techniques we work on improving self-confidence, clarity and consistency of message to enhance your relationship with staff and colleagues.

Book Online Now!

• The secrets to enhanced and consistent communication
• Learn how to present to groups of people, be an inspiration to your team
• Improve self -confidence to increase effectiveness of presentations to staff
• Learn how to get your message across concisely, clearly with impact
• Discover the language that influences people to your way of thinking
• Inspiring, guiding and motivating team members for maximum effect
• Discover how to run problem solving meeting effectively. Learn how to get participation from your team members, so that they come up with the ideas themselves. Make your meetings fun, enjoyable and inspirational
• Employee engagement  – the master key that unlocks performance
• Personal leadership skills development
• Discover the key leadership skills, so that you can influence your team to your way of thinking and get them doing things willingly
• Discover how to change attitudes
• Develop a three step unique approach on how to give feedback to your team members. Improve the performance of your team members and take your team to a new level of performance
• Become an outstanding listener and be able to build rapport with all your team members.  Understand how they tick

Your coach for this Programme is Ashley Latter

“Excellent course and presentation which was delivered professionally by Alistair. I felt challenged and consistently drawn into the exercises and the presentations had my full attention due to the way in which they were structured and conducted. Thank you!!”
Kerry Scott, Practice Manager, Waterden Dental Practice

A percentage of our earnings supports bridge2aid and The Fed

Book Online Now!

The post Leadership Programme for Practice Managers and Practice Owners – Manchester (March 2022) first appeared on Ashley Latter.

Wouldn’t it be great if every team member did exactly what they were supposed to do, in exactly the right way? Even better, if every team member went the extra mile for the practice every day. Well, some practice owners can achieve this happy state, but it takes a great deal of focus, and some great people management skills to make it happen. One of the keys to excellent leadership is first class communication and through a series of proven techniques we work on improving self-confidence, clarity and consistency of message to enhance your relationship with staff and colleagues.

Book Online Now!

• The secrets to enhanced and consistent communication
• Learn how to present to groups of people, be an inspiration to your team
• Improve self -confidence to increase effectiveness of presentations to staff
• Learn how to get your message across concisely, clearly with impact
• Discover the language that influences people to your way of thinking
• Inspiring, guiding and motivating team members for maximum effect
• Discover how to run problem solving meeting effectively. Learn how to get participation from your team members, so that they come up with the ideas themselves. Make your meetings fun, enjoyable and inspirational
• Employee engagement  – the master key that unlocks performance
• Personal leadership skills development
• Discover the key leadership skills, so that you can influence your team to your way of thinking and get them doing things willingly
• Discover how to change attitudes
• Develop a three step unique approach on how to give feedback to your team members. Improve the performance of your team members and take your team to a new level of performance
• Become an outstanding listener and be able to build rapport with all your team members.  Understand how they tick

Your coach for this Programme is Alistair Mann

“Excellent course and presentation which was delivered professionally by Alistair. I felt challenged and consistently drawn into the exercises and the presentations had my full attention due to the way in which they were structured and conducted. Thank you!!”
Kerry Scott, Practice Manager, Waterden Dental Practice

A percentage of our earnings supports bridge2aid and The Fed

Book Online Now!

The post Leadership Programme for Practice Managers and Practice Owners – Manchester (June 2021) first appeared on Ashley Latter.

Wouldn’t it be great if every team member did exactly what they were supposed to do, in exactly the right way? Even better, if every team member went the extra mile for the practice every day. Well, some practice owners can achieve this happy state, but it takes a great deal of focus, and some great people management skills to make it happen. One of the keys to excellent leadership is first class communication and through a series of proven techniques we work on improving self-confidence, clarity and consistency of message to enhance your relationship with staff and colleagues.

Book Online Now!

• The secrets to enhanced and consistent communication
• Learn how to present to groups of people, be an inspiration to your team
• Improve self -confidence to increase effectiveness of presentations to staff
• Learn how to get your message across concisely, clearly with impact
• Discover the language that influences people to your way of thinking
• Inspiring, guiding and motivating team members for maximum effect
• Discover how to run problem solving meeting effectively. Learn how to get participation from your team members, so that they come up with the ideas themselves. Make your meetings fun, enjoyable and inspirational
• Employee engagement  – the master key that unlocks performance
• Personal leadership skills development
• Discover the key leadership skills, so that you can influence your team to your way of thinking and get them doing things willingly
• Discover how to change attitudes
• Develop a three step unique approach on how to give feedback to your team members. Improve the performance of your team members and take your team to a new level of performance
• Become an outstanding listener and be able to build rapport with all your team members.  Understand how they tick

Your coach for this Programme is Alistair Mann

“Excellent course and presentation which was delivered professionally by Alistair. I felt challenged and consistently drawn into the exercises and the presentations had my full attention due to the way in which they were structured and conducted. Thank you!!”
Kerry Scott, Practice Manager, Waterden Dental Practice

A percentage of our earnings supports bridge2aid and The Fed

Book Online Now!

The post Practice Managers Programme – Manchester (December 2020) first appeared on Ashley Latter.

Location: Manchester
Dates: 11th November 2020

A year-long programme for forward thinking Practice Managers who have plenty of wisdom, are committed to improving their self-development, the profitability of their practice, enhancing their team and are SERIOUS about taking action to make a difference. In short, you are looking for new ideas and a new level of thinking to make to improve your Practice, your personal development and your personal life.

In addition to networking with some very sharp people in your field you will develop the following skills

• Motivating people to perform at a higher level.
• Mastering the art of delegation – learn how to delegate certain aspects of your job to your team members and achieve better results.
• Getting a hold of your time – get more done in the day and use your time more effectively and productively
• Creating the perfect team- learn what makes your people tick, how we need to communicate them and how we can influence them to our way of thinking. Get willing co-operation from your team.
• Present to groups with ease and confidence – master the skills of getting ideas from your people and run effective and productive meetings.
• Marketing for new patients – have a blueprint to attract new patients, which will include the A to Z of a profitable website.
• How to sell your ideas – through better memo and email writing, and look at how best to use language in a written format to both colleagues and patients.
• Learn how to handle stress and worry both in your personal and business life.

Book Online Now!

For more information please call 0161 773 2958 

A percentage of our earnings supports bridge2aid and The Fed

FAQS

• Increased uptake of implant treatment plans
• Stronger relationships with their patients leading to an increase in referrals
• Talking money with more confidence and achieving better prices for their services
• More confidence in dealing with patients objections
• Entire team singing from the same hymn sheet
• A world class patient journey

Book Online Now!

The post Practice Managers Club 2020-2021 first appeared on Ashley Latter.

THIS PROGRAMME IS NOW FULL.

A year-long programme for forward thinking Practice Managers who have plenty of wisdom, are committed to improving their self-development, the profitability of their practice, enhancing their team and are SERIOUS about taking action to make a difference. In short, you are looking for new ideas and a new level of thinking to make to improve your Practice, your personal development and your personal life.

In addition to networking with some very sharp people in your field you will develop the following skills

• Motivating people to perform at a higher level.
• Mastering the art of delegation – learn how to delegate certain aspects of your job to your team members and achieve better results.
• Getting a hold of your time – get more done in the day and use your time more effectively and productively
• Creating the perfect team- learn what makes your people tick, how we need to communicate them and how we can influence them to our way of thinking. Get willing co-operation from your team.
• Present to groups with ease and confidence – master the skills of getting ideas from your people and run effective and productive meetings.
• Marketing for new patients – have a blueprint to attract new patients, which will include the A to Z of a profitable website.
• How to sell your ideas – through better memo and email writing, and look at how best to use language in a written format to both colleagues and patients.
• Learn how to handle stress and worry both in your personal and business life.

The post Practice Managers Club – 2019 first appeared on Ashley Latter.

Wouldn’t it be great if every team member did exactly what they were supposed to do, in exactly the right way? Even better, if every team member went the extra mile for the practice every day. Well, some practice owners can achieve this happy state, but it takes a great deal of focus, and some great people management skills to make it happen. One of the keys to excellent leadership is first class communication and through a series of proven techniques we work on improving self-confidence, clarity and consistency of message to enhance your relationship with staff and colleagues.

Book Online Now!

• The secrets to enhanced and consistent communication
• Learn how to present to groups of people, be an inspiration to your team
• Improve self -confidence to increase effectiveness of presentations to staff
• Learn how to get your message across concisely, clearly with impact
• Discover the language that influences people to your way of thinking
• Inspiring, guiding and motivating team members for maximum effect
• Discover how to run problem solving meeting effectively. Learn how to get participation from your team members, so that they come up with the ideas themselves. Make your meetings fun, enjoyable and inspirational
• Employee engagement  – the master key that unlocks performance
• Personal leadership skills development
• Discover the key leadership skills, so that you can influence your team to your way of thinking and get them doing things willingly
• Discover how to change attitudes
• Develop a three step unique approach on how to give feedback to your team members. Improve the performance of your team members and take your team to a new level of performance
• Become an outstanding listener and be able to build rapport with all your team members.  Understand how they tick

Your coach for this Programme is Alistair Mann

“Excellent course and presentation which was delivered professionally by Alistair. I felt challenged and consistently drawn into the exercises and the presentations had my full attention due to the way in which they were structured and conducted. Thank you!!”
Kerry Scott, Practice Manager, Waterden Dental Practice

A percentage of our earnings supports bridge2aid and The Fed

Book Online Now!

The post Practice Managers Programme – Manchester (October 2019) first appeared on Ashley Latter.

Wouldn’t it be great if every team member did exactly what they were supposed to do, in exactly the right way? Even better, if every team member went the extra mile for the practice every day. Well, some practice owners can achieve this happy state, but it takes a great deal of focus, and some great people management skills to make it happen. One of the keys to excellent leadership is first class communication and through a series of proven techniques we work on improving self-confidence, clarity and consistency of message to enhance your relationship with staff and colleagues.

Book Online Now!

• The secrets to enhanced and consistent communication
• Learn how to present to groups of people, be an inspiration to your team
• Improve self -confidence to increase effectiveness of presentations to staff
• Learn how to get your message across concisely, clearly with impact
• Discover the language that influences people to your way of thinking
• Inspiring, guiding and motivating team members for maximum effect
• Discover how to run problem solving meeting effectively. Learn how to get participation from your team members, so that they come up with the ideas themselves. Make your meetings fun, enjoyable and inspirational
• Employee engagement  – the master key that unlocks performance
• Personal leadership skills development
• Discover the key leadership skills, so that you can influence your team to your way of thinking and get them doing things willingly
• Discover how to change attitudes
• Develop a three step unique approach on how to give feedback to your team members. Improve the performance of your team members and take your team to a new level of performance
• Become an outstanding listener and be able to build rapport with all your team members.  Understand how they tick

Your coach for this Programme is Alistair Mann

“Excellent course and presentation which was delivered professionally by Alistair. I felt challenged and consistently drawn into the exercises and the presentations had my full attention due to the way in which they were structured and conducted. Thank you!!”
Kerry Scott, Practice Manager, Waterden Dental Practice

A percentage of our earnings supports bridge2aid and The Fed

Book Online Now!

The post Practice Managers Programme – Manchester (June 2019) first appeared on Ashley Latter.

Wouldn’t it be great if every team member did exactly what they were supposed to do, in exactly the right way? Even better, if every team member went the extra mile for the practice every day. Well, some practice owners can achieve this happy state, but it takes a great deal of focus, and some great people management skills to make it happen. One of the keys to excellent leadership is first class communication and through a series of proven techniques we work on improving self-confidence, clarity and consistency of message to enhance your relationship with staff and colleagues.

Book Online Now!

• The secrets to enhanced and consistent communication
• Learn how to present to groups of people, be an inspiration to your team
• Improve self -confidence to increase effectiveness of presentations to staff
• Learn how to get your message across concisely, clearly with impact
• Discover the language that influences people to your way of thinking
• Inspiring, guiding and motivating team members for maximum effect
• Discover how to run problem solving meeting effectively. Learn how to get participation from your team members, so that they come up with the ideas themselves. Make your meetings fun, enjoyable and inspirational
• Employee engagement  – the master key that unlocks performance
• Personal leadership skills development
• Discover the key leadership skills, so that you can influence your team to your way of thinking and get them doing things willingly
• Discover how to change attitudes
• Develop a three step unique approach on how to give feedback to your team members. Improve the performance of your team members and take your team to a new level of performance
• Become an outstanding listener and be able to build rapport with all your team members.  Understand how they tick

Your coach for this Programme is Alistair Mann

“Excellent course and presentation which was delivered professionally by Alistair. I felt challenged and consistently drawn into the exercises and the presentations had my full attention due to the way in which they were structured and conducted. Thank you!!”
Kerry Scott, Practice Manager, Waterden Dental Practice

A percentage of our earnings supports bridge2aid and The Fed

Book Online Now!

The post Practice Managers Programme – Manchester (March 2019) first appeared on Ashley Latter.

Wouldn’t it be great if every team member did exactly what they were supposed to do, in exactly the right way? Even better, if every team member went the extra mile for the practice every day. Well, some practice owners can achieve this happy state, but it takes a great deal of focus, and some great people management skills to make it happen. One of the keys to excellent leadership is first class communication and through a series of proven techniques we work on improving self-confidence, clarity and consistency of message to enhance your relationship with staff and colleagues.

Book Online Now!

• The secrets to enhanced and consistent communication
• Learn how to present to groups of people, be an inspiration to your team
• Improve self -confidence to increase effectiveness of presentations to staff
• Learn how to get your message across concisely, clearly with impact
• Discover the language that influences people to your way of thinking
• Inspiring, guiding and motivating team members for maximum effect
• Discover how to run problem solving meeting effectively. Learn how to get participation from your team members, so that they come up with the ideas themselves. Make your meetings fun, enjoyable and inspirational
• Employee engagement  – the master key that unlocks performance
• Personal leadership skills development
• Discover the key leadership skills, so that you can influence your team to your way of thinking and get them doing things willingly
• Discover how to change attitudes
• Develop a three step unique approach on how to give feedback to your team members. Improve the performance of your team members and take your team to a new level of performance
• Become an outstanding listener and be able to build rapport with all your team members.  Understand how they tick

Your coach for this Programme is Alistair Mann

“Excellent course and presentation which was delivered professionally by Alistair. I felt challenged and consistently drawn into the exercises and the presentations had my full attention due to the way in which they were structured and conducted. Thank you!!”
Kerry Scott, Practice Manager, Waterden Dental Practice

A percentage of our earnings supports bridge2aid and The Fed

Book Online Now!

The post Practice Managers Programme – Manchester (October 2018) first appeared on Ashley Latter.

Wouldn’t it be great if every team member did exactly what they were supposed to do, in exactly the right way? Even better, if every team member went the extra mile for the practice every day. Well, some practice owners can achieve this happy state, but it takes a great deal of focus, and some great people management skills to make it happen. One of the keys to excellent leadership is first class communication and through a series of proven techniques we work on improving self-confidence, clarity and consistency of message to enhance your relationship with staff and colleagues.

Book Online Now!

• The secrets to enhanced and consistent communication
• Learn how to present to groups of people, be an inspiration to your team
• Improve self -confidence to increase effectiveness of presentations to staff
• Learn how to get your message across concisely, clearly with impact
• Discover the language that influences people to your way of thinking
• Inspiring, guiding and motivating team members for maximum effect
• Discover how to run problem solving meeting effectively. Learn how to get participation from your team members, so that they come up with the ideas themselves. Make your meetings fun, enjoyable and inspirational
• Employee engagement  – the master key that unlocks performance
• Personal leadership skills development
• Discover the key leadership skills, so that you can influence your team to your way of thinking and get them doing things willingly
• Discover how to change attitudes
• Develop a three step unique approach on how to give feedback to your team members. Improve the performance of your team members and take your team to a new level of performance
• Become an outstanding listener and be able to build rapport with all your team members.  Understand how they tick

Your coach for this Programme is Alistair Mann

“Excellent course and presentation which was delivered professionally by Alistair. I felt challenged and consistently drawn into the exercises and the presentations had my full attention due to the way in which they were structured and conducted. Thank you!!”
Kerry Scott, Practice Manager, Waterden Dental Practice

A percentage of our earnings supports bridge2aid and The Fed

Book Online Now!

The post Practice Managers Programme – Manchester (July 2018) first appeared on Ashley Latter.