How to communicate effectively and create the perfect patient journey in your dental practice
Feel comfortable communicating your fees and achieve the income your services deserve
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I signed up to Ashley's online Ethical Sales and Communication course a few months ago. The online format really works for me - it means that between each session you can digest the information and put it into practice, then get feedback from all the other delegates at the next session. I actually feel it is better than a face to face course. Plus, its a bargain as the fees are spread out over the duration of the course!
Ashley's courses are worth every penny. He teaches with enthusiasm and passion and has always made me feel excited to go back to work and put it all into practice.
Ashley teaches how to add value to your patients, and he does exactly that with his clients. He goes out of his way to help his clients and ensure that they feel as though the investment in him was worth every penny- exactly what he teaches us to do with our patients.
I would recommend his course for all dentists wanting to build their private practice. However long you have been in the profession, Ashley has easy tips that will make a big difference.
I can not quantify the value of doing Ashley's course or the benefit it has brought me in my working life. Hands down the best communication course ever.
Ashley is always ready to help, he is inspirational and his guidance is always positive and relevant to everyday practice.
My only regret is that I didn't do his course earlier!
Can not recommend enough!
Ashley latter came to our practice and gave an ethical sells presentation. It was amazing.
The staff all loved it and we will be doing it again. Very informative. Great day structure and lots of role playing. Thank you so much Ashley for all your help.
I have been thinking for a while to attend Ashley's course.I can now say that all dentists should do it, even as early as graduating dental school. The advice and guidance I got has changed the way I think and talk to my patients. It is about better communication, better relations and understanding. Ashley has a smooth and professional way to teach and this makes the course an amazing experience. Simply brilliant!
I always prided myself on being able to communicate well with patients and looked at Ashley's course a few years ago and felt that whilst I was always happy to spend money in clinical skills that the course was too expensive to "just" learn about communication.
Now looking to change our practice direction I decided to invest in the course.
I now really wish I had done this course years ago, the cost of it would have been a fantastic investment as it would have meant I was much more able to communicate more effectively and be more comfortable discussing fees.
Highly recommend- the earlier you do this in your career the better.
This is a game changer about how you think about talking to patients.
Ashley has been fundamental to my career growth. He teaches how to ethically put your ideas/product across, showing their value. No manipulation and no hard sales techniques. In essence he makes your customers love the experience of buying from you.
To be honest, I've been round the block with these courses but Ashley's has been the best by far. He is charming, knowledgeable, polite and so sweet. Absolute gem. I feel like a real life iconic dentist now that knows how to convey the value of my treatments. Im so excited to do another course with him. Proper legend x
Excellent course and brilliant speaker.
Since I started this course I understand patients concerns better ,able to explain to them about benefits of treatments and to present private treatment plan with ease and confidence. My tuesday evenings were never as interesting and exciting as they are now because of this course. Looking forward for further sessions and learning tons of skills from two masters.
Great value for money . I would recommend this course strongly to every dental professional irrespective of what stage of their career. Thanks Ashley
Ashley's training is a game changer. He has given us so many great tips and taught our team simple yet powerful techniques of ethical sales. We've turned enquiries into profits and I have never thought that sales can be so easy.
Our dental team is confident in sales and on the roll thanks to Ashley. I'd recommend his services to anyone ready to expand their business.
I got into contact with Ashley during the lockdown as I was keen to improve my skills during Virtual Consults which appears to be the new norm! From the first online webinar session I had with him my skills had improved considerably with promising success from then on my consultations. Ashley is always willing to share and has great ideas on how to improve service, communication and the overall patient experience!
I am so happy that my principal booked for me to go to this course. After having been on Ashley's courses herself, she practices his teachings everyday, and I see first hand that the skills he teaches do work. I feel it's given me more confidence in doing the same and reassurance on what to say. Thank you Ashley for being so down to earth and teaching us that to be comfortable you have to be uncomfortable!
Having spent lots of time and money on various dental courses this is the one that I have taken the most from and without a doubt will give me the most value. Ashley is immensely knowledgable, enthusiastic and there is a reason why he is so well respected within the dental community. I will insist that any of my dentists attend his course and I am already looking forward to my next one.
Ashley delivers excellent courses and he's a brilliant speaker. It was a real pleasure to do the 2 day ethical sales course. He's by far the best coach I know. I would strongly recommend his courses to everyone.
Great online course, taken in place of the face to face course. Ashley will always give you honest feedback and the tips are spot on.
Been on Ashley's course over 5 times! Simply the best dental communication course. My case conversion has gone through the roof so much so I am not an Invisalign platinum provider. More than that I find I interact with ease and have fun conversations with my patients really finding out everything about them. I will continue to take this course year on year as each time I do it I improve a little bit more. Could not recommend it higher, it is a must for every dentist and dental team member! Made my money back on course fee's probably in the first week and now easily ten times over!
Our whole practice spent two days with Ashley and i couldn't have hoped for more from the team afterwards. Ashley inspires confidence where there was little, opens minds to new ideas and is an inspiration.
Highly recommend his ethical sales courses.
He is down to earth and very professional
Thank you Ashley!!
A real pleasure to do the 2 day ethical sales course. This is the second time I have done this with Ashley. The best coach I know and a superb course. If you are thinking about doing it, do not put it off!
Brilliant speaker and a great two day Ethical Sales course. It helps to improve confidence and communication. I definitely recommend taking this course
Recently, we had a training with Ashley. We have learned so much with step by step guide how to implement ethical sales with confidence. Ashley is inspirational and supportive and his courses are game changing!
I highly recommend it. Thank you Ashley!!
Increasing your turnover is not as difficult as it seems. Especially when Ashley Latter has been doing all the hard work for you all these years.
He has broken down the art of ethical selling to simple steps.
I had been highly recommended the course and would say that it is a necessity for any dentist.
After a brilliant two day course with the whole team Ashley has us all motivated and providing a better expereince for our patients.
You might have read Cialdini and Carnegie but you need Ashley's coaching if you want to improve your influence and turn patients into fans. We really enjoyed the style of his teaching and his stories. I'll be back to do more courses with him in the future.
Brilliant 2 day course learning about ethical sales and communication. Delivered over Zoom due to current restrictions- learned lots, made me think and reassess how I ask questions and thoroughly helpful as well as being really enjoyable. Thanks
Had a great day on Ashley's course. Lots of golden nuggets in there. Would highly recommend his courses. Great day thank you!
Ashley is hugely inspirational and his course leaves you ready and raring to return to practice to use everything you've learned. Facilities are great also. Thank you so much!
Highly recommend to anyone looking to up their game and do the type of dentistry they'll enjoy :)
I learnt more in 7 hours with Ashley latter than 5 years in dental school. This is a course for life not just dentists. Could not recommend enough, it is a game changer.
Fantastic course. Ashley is an excellent speaker and helps to breakdown and simplify communication with patients. Would highly recommend it!
Fab day with Ashley Latter at our surgery today. Ashley's ethical selling course is a game changer for clinicians. A must attend course, this is an investment you will not regret. Thanks Ashley
My work place sent me on the course and I enjoyed it alot.
Ashley Latter has changed my world. He has given me the tools to communicate with my patients. I was always okay with talking to people but he has been able to teach me the language to enhance my ability to convert those conversations into high profit acquisitions. Honestly he has taught me and my staff so much, that are flying. Please take his courses. You won't regret it!
Taking Ashley's online training courses was one of the best decisions I've made for my dental practice!
One of the best courses I've attended. Worth every penny!
Ashley is an engaging speaker with some great insights into the dynamics of the dentist-patient interaction
Definitely and an amazing course Ashley, thank you for your superb and insightful deliberation.
I took part to one of Ashley Latters' communication courses recently and I really wish I had done this earlier. I first watched his webinars during lockdown and his advice and ideas were extremely valuable and inspiring. I definitely recommend it to everyone.
My dental practice did a course with Ashley over past few months. We have all found the content very informative and helpful, thank you.
I had a great experience with Ashley and his wonderful team. I have read his book and ordered the next one. He has helped a tremendous amount of dentists at his own time/expense during this pandemic and his webinars have been incredibly useful. Thank you
Expectations were met and the course delivered exactly what it said on the tin… the tools to provide ethical sales and confidence when consulting with patients.
Excellent course thanks very much raj
Great 2 day course - would highly recommend
Ashley is an excellent tutor to guide you on this challenging times !
So, we sit here 12 weeks post lockdown, and Ashley and his team have been invaluable during this difficult time. Ashley's immortal words "don't take part in the recession" have resonated with us. We have spent the 2nd week post opening smashing our financial targets! He teaches you to be genuinely interested in your patients, if you're a practitioner like me you will be genuinely passionate about caring for your patients. And then following the courses you will value yourself and collect the fees that you deserve!
Don't listen to the hype that communication/sales courses are not dentistry. He's the first guy in many years of dentistry that within the first 5 Minutes gave me the skills to allow me and my team to achieve the best for our patients.
Great course, thank you Ashley!
Excellent course as always.
Very passionate 👏
Hands down the best investment you will spend! Ashley teaches you so much information to implement to help build rapport and close cases. I cannot thank you enough Ashley!!!
Someone said 'I should have done this course 10 years ago'. I think it should be a compulsory yearly course in every pregrad year.